1. Introduction & Acceptance of Terms
1.1 Agreement to Terms (All users consent by using platform)
1.2 Changes to Terms (Right to update reserved)
1.3 Nature of the Platform (CRITICAL: State H.E.B. is a marketplace only, not the service provider/venue owner.)
2. The How Easy Booking Service
2.1 Our Role (Facilitation, payment processing, platform maintenance)
2.2 Third-Party Content (No liability for Host/Vendor listing accuracy)
3. Account Registration & User Conduct
3.1 Eligibility (e.g., Minimum age 18)
3.2 Prohibited Conduct (Illegal activities, harassment, IP infringement)
4. Booking, Payments, and Fees
4.1 Booking Confirmation (Payment + Host acceptance required)
4.2 Service Fees (Define Guest Platform Fee and Host Commission Fee)
4.3 Payment Processing (Disclosure of third-party processor use)
5. Cancellations and Refunds
5.1 General Policy (Policies set by the Host/Vendor)
5.2 Platform Role (We enforce Host policy; we do not set refund terms)
5.3 Event Cancellation (Action if event is cancelled by Host/Vendor)
6. Host/Vendor Terms (Marketplace Liability)
6.1 Host/Vendor Warranties (Must hold required permits, licenses, and insurance)
6.2 Indemnification (Hosts/Vendors must indemnify H.E.B. from event/venue claims)
6.3 Content Ownership (Host grants H.E.B. license to use their photos/content for promotion)
7. Limitation of Liability and Indemnification (Protection)
7.1 Limitation of Liability (Explicitly limit H.E.B.'s liability for third-party services)
7.2 Disclaimer of Warranties (Platform is provided "as is")
8. Dispute Resolution & Governing Law
8.1 Governing Law (e.g., The laws of the State of California)
8.2 Dispute Resolution (e.g., Mandatory mediation or arbitration)
9. General Provisions
9.1 Intellectual Property (H.E.B. owns all site code, logos, etc.)
9.2 Termination (H.E.B. retains the right to terminate accounts for any violation)
